FAQ

Frequently Asked Questions

Got questions? We've got answers! Here's everything you need to know about shopping with Pazibo.

What types of products does Pazibo offer?
Pazibo is a youth-driven fashion brand offering premium POD apparel for the 18-25 generation. We create hoodies, tees, and stylish accessories like lockets, bracelets, and earrings - all designed dil se!

How can I ensure the best fit?
Check our detailed size guide on each product page. If you're between sizes, we recommend going one size up for that perfect relaxed fit!

What's your return policy?
We accept returns within 7 days of delivery for unused items in original condition with tags attached. Custom designs cannot be returned. Email us at karan.shopifhy@gmail.com to start the return process.

How long does refund take?
Once we receive your returned item, refunds are processed within 5-7 business days to your original payment method.

Can I exchange for different size or color?
Email us within 7 days with your order number, and we'll help you exchange it for the right size or color!

What if my item arrives damaged?
Contact us immediately at karan.shopifhy@gmail.com with photos. We'll resolve it quickly and send a replacement.

Do you offer student discounts?
Yes! Follow us on Instagram for exclusive discount codes and student offers.

What payment methods do you accept?
UPI, credit/debit cards, net banking, and digital wallets - all 100% secure!

Do you ship all over India?
Yes! We ship to all major cities and towns across India. Shipping takes 5-7 business days.

Still have questions? Email us at karan.shopifhy@gmail.com - we're always happy to help!